My exchange froze withdrawals
The situation
Robin cannot withdraw pounds or crypto from a platform. Support is unresponsive.
Quick answer
Withdrawal freezes may indicate insolvency risk or compliance holds. Document everything, report to the FCA if the firm is registered, and assume FSCS will not cover crypto.
What to do
- Screenshot balances and support tickets
- Check FCA register and warning list
- Report suspected fraud to Action Fraud if appropriate
Not financial or tax advice. Updated June 2026.